Privacy Policy
Your Privacy is Our Priority
TaxGenius is committed to protecting your personal and financial information with bank-level security measures.
Information We Collect
Account Information
- Email address for account creation and communication
- Encrypted password for account security
- Subscription tier and billing information
- Account creation and last login dates
Tax Document Analysis
- PDF text content extracted for analysis (personal identifiers removed)
- Basic tax information (AGI, filing status, deductions)
- Analysis results and potential savings calculations
- Scan history and preferences
Usage Data
- Pages visited and features used
- Device type and browser information
- Time spent in application
- Error logs for troubleshooting
How We Protect Your Data
Security Measures
- 256-bit SSL encryption for all data transmission
- AES-256 encryption for data storage
- Regular security audits and penetration testing
- Two-factor authentication available
- Secure cloud infrastructure with redundant backups
- SOC 2 Type II compliance
Document Processing
When you upload tax documents:
- Files are processed in a secure, isolated environment
- Original PDF files are permanently deleted after text extraction
- Only anonymized text data is retained for analysis
- Personal identifiers (SSN, account numbers) should be removed before upload
- Analysis data is encrypted and linked only to your account
Data Sharing and Third Parties
TaxGenius does not sell, rent, or share your personal information with third parties except:
- Service Providers: Trusted partners for hosting, analytics, and payment processing
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In the event of merger or acquisition (with user notification)
- Your Consent: When you explicitly authorize sharing
AI and Machine Learning
Our AI analysis uses aggregated, anonymized data to improve tax optimization suggestions. Individual user data is never used to train models without explicit consent. All AI processing occurs in secure, compliant environments.
Your Rights and Controls
Access Your Data
Request a copy of all data we have about you
Correct Information
Update or correct any inaccurate information
Delete Account
Permanently remove your account and associated data
Export Data
Download your analysis results and account information
Data Retention
- Account information: Retained while account is active
- Marketing data: Retained until you opt-out or request deletion
Cookies and Tracking
We use cookies for:
- Essential functionality (login, preferences)
- Security (fraud prevention, session management)
- Analytics (usage patterns, performance optimization)
- Marketing (with your consent for targeted content)
International Users
TaxGenius primarily serves US taxpayers. International users should be aware that data may be processed in the United States. We comply with applicable international privacy laws including GDPR for EU users.
Children's Privacy
TaxGenius is not intended for users under 18. We do not knowingly collect personal information from children. If we discover such information has been collected, we will delete it immediately.
Updates to This Policy
We may update this privacy policy periodically. Users will be notified of significant changes via email and in-app notifications. Continued use after changes constitutes acceptance.
Company Information
TaxGenius is operated by:
Digicorp Capital Ltd.
71-75 Shelton Street
London, United Kingdom
Contact Us
Questions about this privacy policy or your data? Contact our privacy team:
- Email: office@tax-genius.com
- Address: Digicorp Capital Ltd., 71-75 Shelton Street, London, United Kingdom
Last Updated
This privacy policy was last updated on August 12, 2025. Version 2.1 - Enhanced security and AI processing disclosures.